We accept Visa, Mastercard, UPI, and Bank Transfer via RazorPay.
Yes, we do offer refunds. However, we reserve the final decision on all refunds, based on the situation and reason for the cancellation. The rule of thumb is that any delays that prevent you from using your server within the normal delivery time will be credited, or the payment renewal date will be adjusted. Only reported issues on which we have exhausted all attempts at resolution will be refunded in full.
Yes, we can merge invoices. Please contact our support team for this matter.
No, we currently don’t charge for data-transfer to & from your machine instances.
No. All our cloud instances are self-managed by default.
provides a 99.5 % Uptime SLA. Please refer to our SLA details here
We have partnered with Tier-III plus data centers like Netmagic.
Our data center has the following certifications
• INFORMATION SECURITY MANAGEMENT SYSTEM – ISO/IEC 27001:2005
• IT SERVICE MANAGEMENT SYSTEM – ISO/IEC 20000-1:2011
• QUALITY MANAGEMENT SYSTEM – ISO 9001:2008
We have a zero-tolerance policy on abuse. Kindly refer to more details here
We do not allow to run any sort of games like Counter Strike, Quake etc. nor we allow to run any sort of mining such as cryptocurrencies and/or anything similar.
Circumvention of geographical restrictions that violate content licensing using our servers is NOT allowed.
Any use case that involves hiding the IP address of an end user using our servers is a prohibited.